What to do when a Death Occurs
We are here to support you
Our dedicated team of funeral arrangers are always on hand to guide you through the next steps and offer the support you need at this very difficult time. This page is designed to offer some basic information about what to do next.
When a death occurs at home you will need to contact the deceased’s Doctor or use the out of hours service so that the doctor can attend and confirm the death.
If the death occurs in a nursing home or hospice the staff at the home will contact the Doctor on your behalf.
Once the death has been confirmed a medical certificate will be issued. If an on-call Doctor has attended, out of normal surgery hours, the certificate may be available for collection from the surgery the next working day.
Once the Doctor has attended the Funeral Director can be contacted to take the deceased into their care.
When a death is unexpected the attending Doctor must contact the local Coroner, who will investigate the cause of death further. This may result in an examination to determine the exact cause of death. In these cases, the Coroner will delay the funeral until he/she has finished the investigation but will liaise directly with the next of kin keeping them up to date at all times.
When a death occurs in a hospital you will be advised when and where the medical certificate will be ready for collection.
If you would like more information about the services we offer or would like to speak to a member of staff, please don’t hesitate to call us on 01827 713240 or you can send us a message using our contact form and we will contact you as soon as we can. We are here to help and support you.
We are here to help and support you.
If you have any questions, you can call our 24-hour service on 01827 713240
Our Funeral Services
Dear Carly, Richard and all Chauffers
Grateful thanks for all the care and attention that you gave me and my family, whilst arranging and directing the funeral for Mr Watson. Your service, advice and kindness were exceptional. Once again many thanks.
Thank you for your care, consideration, compassion and professionalism with the funeral arrangements. A sad day made easier to bear with your support.
A huge thank you to you all. We felt so lost when our beloved mother past away, but you got us through it smoothly by showing us compassion and comforting us all in a very professional way.
Thank you so much for your kindness, help and support. After we lost our Mum, you helped us through a very hard time. Your thoughtfulness is very much appreciated.
Thank you so much for taking care of both my late mother and ourselves. You guided us through a very difficult time, combining professionalism and a very human touch.
Thank you most sincerely for all the help and guidance that we received throughout the funeral process. Everything went very smoothly along with the lovely contribution and beautiful flowers.